Frequently Asked Questions

Find answers about customization, products, payment and shipping.



Customization

How does the custom order process work?
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Our custom process includes design confirmation, size confirmation,
prototype review and final production.


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How long does a custom order take?

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Production time depends on product complexity and customization
requirements. The production time is usually 2 to 10 days.



Product Information

What materials do you use?

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The product is primarily made of titanium steel or pure titanium.
These are the safest and least allergenic materials used in body punctures.


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Can you customize product sizes?

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Yes. Size customization is one of our main services.
Please provide the dimensions of the product you require to be customized.


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Order & Payment

How can I place a custom order?

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After confirming all custom size information via email,
I will send a PayPal invoice to your email address.
You can pay via PayPal or credit card.



Shipping

How do you ship orders?

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We arrange international shipping according to customer location
and order requirements.
You can check the logistics status at any time using the tracking number we provide.

Do you offer discreet shipping?

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Yes. All orders are shipped in discreet, unbranded packaging. The package does not display any product details or company information related to the contents.


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Other common questions

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The issues listed above are all the most important ones players care about.
For more questions, you can read through this link.


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